We are committed to our customers and want you to be happy with your experience. We have found that most customer questions can be answered from the list below. If you require further assistance, please contac email at sup[email protected], our support staff responds within 24 hours
Yes, we do ship Worldwide!
- Processing Time: All orders are processed within 3 – 5 business days.It takes 1 – 2 days to ship your order to our warehouse, put your name and address on it and ship out.
- Shipping Time:
– United States, United Kingdom, Australia, Canada: You will receive your order from 7 – 12 business days (depends on the destination) from the date that it is shipped out, not the date when the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
– For Alaska, Hawaii, Puerto Rico & other countries: please allow 4-6 weeks for delivery.
- Shipping Cost:
– United States:
- Order over $100 for our FREE SHIPPING
- The Standard shipping price is $4.99.
- Insurrance Shipping price is $9.99
- Express Shipping $24.99/1 item
– For Alaska, Hawaii, Puerto Rico & other countries:
- Order over $120 for our FREE SHIPPING
- The Standard shipping price is $6.99.
- Insurrance Shipping price is $12.99
Sorry, we don’t ship to P.O. Boxes, please provide us with an alternative shipping address to ensure a successful delivery.
Yes, of course! All orders include tracking after the order is processed (5-7 days). Email: [email protected] with your order number if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number.
We currently accept Stripe, PayPal and credit card payments!
If you provide us with a wrong address and the shipment has not been sent out please email us at [email protected] & we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.